Careers

Location: Zone A, [Level 2]
Date Posted: 5/7/2013

Using your talents to help women look and feel their best is a fantastic feeling. It’s also that ideal combination of style and substance that could make you a perfect fit for our team of Associates. If you’d like to be that “go-to” person who helps Clients shine at work and home and everywhere else—a career at ANN TAYLOR could fit you perfectly!

Immediate openings exist for people with:

• An ability to connect with others
• An affinity for fashion and client service
• A trusting, genuine and upbeat attitude
• An ability to build long-lasting relationships

We offer competitive pay, growth potential, and benefits that include a generous store discount, paid time off, and much more.

 

Location: Zone A, [Level 1]
Date Posted: 4/18/2013

Overview:

As a Tory Burch Sales Support Associate you are a “jack of all trades”. You will flex between supporting the sales team through acting as a greeter, runner, cashier, stock support, phone answerer…whatever the call of duty requires! Sometimes you will work with the front of house team, sometimes with the back of house team, and other times directly with the GM & AGM. You will need to be a highly motivated, efficient, flexible individual who is comfortable with a fast pace and constantly changing priorities.

Qualifications:

• 1-2 yrs. experience in a high volume, customer-driven retail environment
• Ability to lift (at least 30 lbs), carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach and bend.
• Availability and flexibility to work days, nights, weekends, holidays, store openings and closings, to meet the needs of the business.

Date Posted: 3/22/2013

Essential Duties and Responsibilities:

• Patrols lobbies, corridors, and public rooms, confers with management, interviews guests and employees
• Responds to complaints and various incidents
• Patrols public areas to detect fires and unsafe conditions
• Obtains assistance for accident victims and writes accident reports
• Assists management and enforcement officers in emergency situations

Requirements:
Must have a High School diploma or GED and be able to pass Oregon DPSST certification. Applicant will be subject to background check and drug test. All uniforms and equipment provided. Customer service skills a must! Prior DPSST certification guarantees an initial interview. Apply in person at the Front Desk of the Pioneer Tower.

Location: Zone A, [Level 2]
Date Posted: 4/1/2013

POSITION OBJECTIVE: The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions.

FUNCTIONAL RESPONSIBILITIES:
1. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.
2. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
3. Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
4. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
5. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
6. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
7. Supports and administers receipt and dispatch of inventory and supplies according to company policy.
8. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
9. Builds and maintains a solid customer following through clienteling and wardrobing.
10. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
11. Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.
12. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
13. Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
14. Other duties as assigned/required.

QUALIFICATIONS:
1. Must be 18 years of age or older.
2. High school diploma or equivalent .
3. Minimum 3 years prior retail or sales management experience preferred.
4. Excellent communication, verbal and written skills.
5. Able to travel to stores throughout the district.
6. Excellent customer service skills.
7. Knowledge of administrative aspects of store operations.
8. Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hand / fold merchandise, climbing, reaching, pushing / pulling.
9. Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Location: Zone A, [Level 2]
Date Posted: 4/1/2013

POSITION OBJECTIVE: The Sales Associate is primarily responsible for ensuring a great customer experience and maximum profitability. Performs various sales and register transactions and aids in controlling shrink through customer interaction.

FUNCTIONAL RESPONSIBILITIES:
1. Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
2. Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
3. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, customer service, security practices, and other applicable operations.
4. Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
5. Builds and maintains a solid customer following through clienteling and wardrobing.
6. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
7. Participates in visual directives including monthly store sets and zone maintenance.
8. Other duties as assigned/required.

QUALIFICATIONS:
1. Must be 18 years of age or older.
2. High School diploma or equivalent.
3. Retail or sales experience preferred.
4. Excellent communication skills.
5. Excellent customer service skills.
6. Strong organizational skills and ability to multi-task in a fast-paced environment.
7. Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean.
8. Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.